Help & support
Fast answers when setup blocks usage.
AskBetter is BYOK. The most useful support is direct help with provider setup, endpoints, and product behavior.
Contact support
Email us at support@askbetter.online. Include your provider, the exact issue, and a screenshot when relevant.
Before you email
Check the usual blockers first.
Provider key
Confirm the API key is valid and saved in the app.
Ollama local setup
Use your Mac LAN IP on iPhone. `localhost` on your Mac will not work from the phone.
Expected cost
AskBetter does not include AI credits. Usage charges come from the provider you chose.